Return Policy

Return & Exchange Policy – Phone Max

At Phone Max, your satisfaction and trust mean everything to us. Every product we offer is carefully sourced from international markets, thoroughly inspected, and quality-checked before it reaches you. We stand behind the reliability of our accessories and want you to shop with complete peace of mind.

Eligibility for Returns & Exchanges

  • Products can be returned or exchanged within 7 days of purchase from the date of delivery/purchase.

  • Items must be in unused, original condition with all packaging, manuals, and accessories intact.

  • A valid receipt or order confirmation is required to process any return or exchange.

Non-Returnable Items

For safety and hygiene reasons, certain personal-use items may not be eligible for return once opened. We kindly request customers to confirm compatibility and requirements before purchase.

Damaged or Faulty Products

If a product is found to be damaged, defective, or not functioning properly at the time of delivery or within the return period, we will gladly provide a replacement or store credit after inspection.

Process for Returns

  1. Contact us via phone, email, or in-store within the return window.

  2. Provide proof of purchase and reason for return/exchange.

  3. Our team will guide you through the simple process.

Our Commitment

At Phone Max, every item you buy is authentic, tested, and guaranteed. Our goal is to ensure you feel confident with every purchase. If for any reason you face an issue, our team is always here to provide the best possible solution.

✨ Phone Max – Quality You Can Trust, Service You Can Rely On.