Return & Exchange Policy – Phone Max

At Phone Max, your satisfaction and trust mean everything to us. Every product we offer is carefully sourced from international markets, thoroughly inspected, and quality-checked before it reaches you. We stand behind the reliability of our accessories and want you to shop with complete peace of mind.

Eligibility for Returns & Exchanges

• 
  Products can be returned or exchanged within 7 days of purchase from the date of delivery/purchase.
  
• 
  Items must be in unused, original condition with all packaging, manuals, and accessories intact.
  
• 
  A valid receipt or order confirmation is required to process any return or exchange.
  

Non-Returnable Items

For safety and hygiene reasons, certain personal-use items may not be eligible for return once opened. We kindly request customers to confirm compatibility and requirements before purchase.

Damaged or Faulty Products

If a product is found to be damaged, defective, or not functioning properly at the time of delivery or within the return period, we will gladly provide a replacement or store credit after inspection.

Process for Returns

1. 
   Contact us via phone, email, or in-store within the return window.
   
   
   📞 03069112992
   
   
   📧 info.phonemaxbwn@gmail.com
   
   
   📍 Baldia Road, City Chowk, Bahawal Nagar, 62300, Pakistan
   
   
   
2. 
   Provide proof of purchase and reason for return/exchange.
   
3. 
   Our team will guide you through the simple process.
   

Our Commitment

At Phone Max, every item you buy is authentic, tested, and guaranteed. Our goal is to ensure you feel confident with every purchase. If for any reason you face an issue, our team is always here to provide the best possible solution.

✨ Phone Max – Quality You Can Trust, Service You Can Rely On.

Warranty Policy – Phone Max

At Phone Max, we take pride in offering premium, imported mobile accessories that meet global quality standards. Every product we provide is carefully sourced, inspected, and tested before it reaches you because your trust is our top priority.

✅ Warranty Coverage

All products purchased from Phone Max come with a warranty guarantee against manufacturing defects. This means if your product develops a fault due to a manufacturing or quality issue within the warranty period, we will offer:

• 
  Repair or Replacement (depending on the product and nature of the fault).
  
• 
  Product Exchange in cases where repair or replacement is not possible.
  

Please note: Warranty does not cover damages caused by mishandling, accidents, liquid damage, unauthorized repairs, or normal wear and tear.

⏳ Warranty Duration

The warranty duration may vary depending on the product and brand. Our team will clearly communicate the warranty period at the time of purchase, and it will also be mentioned on your invoice/bill.

🛠️ Claim Process

To make a warranty claim:

1. 
   Keep your original purchase receipt/invoice as proof.
   
2. 
   Visit us at our store with the product.
   
   
   Store Address: Baldia Road, City Chowk, Bahawal Nagar 62300, Pakistan
   
   
   
3. 
   Our experts will inspect and verify the product issue.
   
4. 
   Depending on the case, the product will either be repaired, replaced, or exchanged under warranty terms.
   

💡 Our Commitment

At Phone Max, we don’t just sell accessories — we sell assurance. Every item is imported directly from trusted suppliers abroad, checked carefully by our quality team, and backed with our warranty promise.

Your satisfaction matters most, and we are always here to support you before and after your purchase.

📞 Need Assistance?

For warranty inquiries or product support, reach out to us:

• 
  📧 Email: info.phonemaxbwn@gmail.com
  
• 
  📱 Phone: 0306 9112992
  
• 
  📍 Visit: Baldia Road, City Chowk, Bahawal Nagar 62300, Pakistan
  

✨ Phone Max – Quality You Can Trust, Warranty You Can Rely On.